How to Place a Custom Order!

Please note that all custom orders have a $200.00 minimum. For unders under $200.00 please visit our monthly menu by clicking the drag down menu in the top right corner at the top of our homepage. Click “Dessert Order Inquiries” above and scroll down to see what type of dessert best suits your event or needs! Fill out the form and click send. The form will automatically be emailed to us and we will respond as soon as we are able to. We work on e-mails every day and prioritize orders by date. If your order inquiry is for a date in the far future it may take over a week to hear back from us. You can call the retail shop at 585-360-4844 to check on an inquiry status.

With our busy season, we close out our order books at least one week ahead of time, so make sure to place your order with enough notice! We do not take same week custom orders.

Hours: 10AM-3PM Wednesday-Saturday!

our retail case is open for customers! all case items will be boxed to go. Outdoor seating is available weather permitting.

Scratch Bakeshop brings you the highest quality sweets for your everyday life to your most celebrated occasion.

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